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SUPPORT
We want every customer to receive a working license and clear support when something needs attention.
Because digital software keys are delivered electronically, refund eligibility depends on the order status, delivery status, and whether the license has been used or activated.
If your key does not activate, contact support first. We will check the product, guide you through the correct installation steps, and help resolve the issue.
Send your order number, product name, and the activation message you received.
Our team will verify the edition, installation method, and activation steps.
Eligible cases may be resolved with activation support, replacement, store credit, or refund review.