Frequently Asked Questions

Yes. The licenses are intended for genuine activation on Microsoft software. After purchase, follow the included instructions and contact support if activation needs help.

Delivery is digital. In most cases, your license key and instructions arrive by email shortly after payment confirmation.

Download and installation steps are included in your order email. You can also use the installation guide page for product-specific help.

Check that you installed the correct edition, then contact support with your order details and a screenshot of the activation message.

Refund requests are reviewed according to the returns and refund policy. If a key has an activation issue, support will first help resolve it.